Job Category: Administration Customer service Estate Agency
Job Type: Full Time Office-based Saturday on a rota basis with a day off in the week
Job Location: Canterbury
Salary: upto £27k Depending on experience
We are seeking a Lettings Coordinator to join a dynamic team and play a pivotal role in managing the rental process for properties, ensuring a seamless experience for both landlords and tenants.
Responsibilities:
- Advertise available properties through various channels, including online platforms and print media.
- Coordinate and conduct property viewings for potential tenants.
- Screen prospective tenants by reviewing applications, conducting background checks, and verifying references.
- Prepare and negotiate lease agreements in accordance with company policies and legal requirements.
- Maintain accurate records of rental inquiries, viewings, and lease agreements.
- Serve as the primary point of contact for tenants, addressing inquiries, concerns, and maintenance issues promptly and professionally.
- Collaborate with property owners to ensure their needs and expectations are met throughout the rental process.
- Assist with property inspections and move-in/move-out procedures.
Requirements:
- Previous experience working within Estate Agency.
- Strong communication and interpersonal skills, with the ability to build rapport with tenants and landlords.
- Excellent organisational abilities and attention to detail.
- Knowledge of relevant laws and regulations pertaining to rental properties.
- Proficiency in Microsoft Office.
- Ability to work independently and prioritise tasks in a fast-paced environment.