Job Category: Account Management Customer service Upselling
Job Type: Full Time Permanent Working From Home
Job Location: Ashford WFH
Salary: Upto £28k depending on experience
Job description
Job overview:
We are seeking a motivated and detail-oriented Junior Account Manager to join a dynamic team. This role is ideal for individuals looking to develop their career in account management and sales. The Junior Account Manager will be responsible for supporting the management of client accounts, ensuring customer satisfaction, and contributing to the overall success of our sales initiatives. The successful candidate will possess strong communication skills and a passion for building relationships.
Duties:
- Assist in managing client accounts by maintaining regular communication and addressing client needs promptly.
- Collaborate with senior account managers to develop strategies that enhance client satisfaction and retention.
- Prepare reports on account performance, identifying trends and opportunities for growth.
- Participate in meetings with clients to understand their requirements and provide tailored solutions.
- Support the sales team in achieving targets through proactively upselling services.
Requirements:
- Previous experience in a sales or account management role is preferred but not essential.
- Excellent verbal and written communication skills, with a knack for building rapport with clients.
- A proactive approach to problem-solving and the ability to work both independently and as part of a team.
- A keen interest in developing leadership skills within a collaborative environment.